(from http://gothamist.com/2013/02/08/neat_upsell_restaurant_caught_charg.php)
'. . . And one of the worst trends in modern bartending, the neat upsell, continues! In a harrowing story on Bussinessweek, Devin Leonard tells of the time he recently ordered a $13 Woodford bourbon neat at BLT Burger and, upon seeing the bill, realized he'd been charged an extra $2 for having his drink without ice. . . Leonard was understandably shocked by the idea of being charged for not having frozen water in his drink and complained. After being told by a manager that "everybody does it," he finagled himself a free second pour and something to ponder: Is this really common practice?
. . . (at) the Bartender Boot Camp, a bartender instruction center in New York, (one instructors) said he’d never heard of the practice, (another) said the only time she’d done it was when she worked in a restaurant in a catering hall. They would charge two dollars. She got complaints all the time. . . people need to just list the price of their drinks! . . . "
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